Air Logistics Group - Our Services

Our Services

Air Logistics Group has the expertise, infrastructure and financial support to provide you with the full range of cargo services.

You can benefit from a tailor made package to suit your specific requirements.

Sales

  • Expert knowledge of local markets
  • Innovative sales strategies tailored to each airline
  • Experienced and highly motivated sales teams across 48 countries
  • Targeted sales using market analysis and local expertise
  • Value added services including personalised incentive schemes & face to face meetings

Marketing

  • In-depth marketing strategies incorporating direct and indirect methods
  • Continuous promotion of the airline’s brand in the market
  • Creative and original promotions including email shots, social media and printed materials
  • Organisation of corporate and promotional events alongside attendance at key industry events
  • Close liaison with key trade publications via press releases and advertising

Operations & Customer Services

  • Efficient and experienced cargo operations teams
  • Full working knowledge of special cargo requirements with regular on-going training
  • State of the art booking systems that interface with the airlines own system
  • Highest standard of customer service
  • 24/7 Duty Managers

Handling & Trucking

  • Close liaison with suppliers to ensure high quality service levels
  • The buying power of our Group brings cost-effective handling & trucking solutions
  • Monitor & assist suppliers to maximise revenue on every flight
  • Import handling and administration
  • Long established relationships with local handling and trucking companies

Finance & Administration

  • Dedicated finance teams in all regions
  • Centrally controlled invoicing and full participation in IATA CASS
  • Punctual and accurate payments on agreed dates
  • Claims dealt with promptly and according to airline procedures
  • A financially sound organisation 

IT & Communication

  • Over $10M investment in IT over the last 10 years
  • State of the art reservations system equipped for bookings, track & trace, electronic messaging & AWB stock management
  • Dedicated data capture unit efficiently processing flight documents electronically to meet targeted deadlines
  • Fully integrated finance system equipped for invoicing, payments and statistics reports
  • Up to date technology & communication equipment in all stations